February 25, 2021
Rocket Mortgage Reviews - A Detailed Look

Rocket Mortgage Evaluations – A Detailed Look

Rocket Mortgage is the mortgage utility platform of Quicken Loans. You get an in-app and on-line expertise that emphasizes ease-of-use and aggressive mortgage charges.

Along with offering you with a seamless strategy to get a mortgage and course of your utility, Rocket Mortgage is a part of Quicken Mortgage’s standing because the highest-rated and largest mortgage lender within the nation.

A web site like it is a aid for homebuyers who discover the complete strategy of getting a mortgage overwhelming and intimidating.

Not solely does Rocket Mortgage emphasize a fluid utility however in addition they lend on to you (normally) relatively than providing you with a number of charges from different lenders.

On this evaluate, we are going to stroll you thru Rocket Mortgages charges and costs, the varieties of loans it provides, the applying course of, and what prospects say about their expertise, that will help you resolve if this lender is best for you.

Editor’s notice: Whereas Quicken Loans and Rocket Mortgage have two completely different names, their web sites provide one factor: mortgages. Any mortgage you click on or faucet on Quicken Loans’ web site will take you to Rocket Mortgage.


FHA Loans

These mortgages are a part of the Federal Housing Administration. They provide you mortgages that require down funds as little as 3.5% if in case you have a credit score rating of at the least 580.

Nonetheless, that down cost jumps to 10% in case your credit score rating is 550 to 579.

This program requires that your property meet sure security requirements, too, which suggests your property search must be extra selective than a search with a standard mortgage.

Every of those loans has its personal set of necessities for credit score scores, down funds, debt-to-income ratio, and sure derogatory marks in your credit score historical past.

Whereas FHA loans offer you decrease down funds, in addition they have an enormous disparity between the APR and rate of interest due to varied extra charges they cost.

VA Loans

These mortgages are a part of the Division of Veteran Affairs’ efforts to supply reasonably priced housing for service members.

The loans have very beneficiant down cost necessities—0% in lots of circumstances—together with no personal mortgage insurance coverage and limits on closing prices.

USDA Loans

The USA Division of Agriculture provides these loans for houses which might be positioned outdoors of city areas.

This mortgage has particular necessities for the way a lot cash you possibly can earn, how a lot the house prices, and what your down cost is. To search out out which areas in your area are eligible, use the USDA’s property eligibility search device.


This mortgage lets you select your compensation time period from 8 to 29 years. It is a helpful function as a result of most loans have compensation intervals of 15 or 30 years. Down funds are as little as 3% and the rate of interest is mounted.

Charges for 8-year YOURgages will be as little as 2.75%, a chat consultant advised us. These loans are a superb possibility if in case you have sufficient additional revenue to repay your mortgage sooner however don’t find the money for saved as much as make an enormous down cost.

Jumbo Loans

This closing group of loans is specifically designed for houses whose sale worth is considerably greater than the nationwide common. As a result of these loans are so huge, they current extra danger to the lender.

Due to this fact, lenders require greater credit score rating necessities and different requirements to extend the probabilities you’ll observe by means of in your funds.

Mortgage Refinancing

Along with mortgages for getting houses, Rocket Mortgage supplies mortgages for refinancing your property.

You sometimes analysis refinancing when mortgage charges are decrease than they had been while you purchased your property. The decrease rates of interest often equate to decrease month-to-month funds.

Rocket Mortgage’s refinancing program offers you choices for loans with decrease rates of interest (when doable).

Additionally they help you get a brand new mortgage with a shorter compensation interval. Your funds will go up with a shorter compensation interval, however you’ll repay your mortgage sooner.

Rocket Mortgage offers you the choice for a cash-out refinance, too. This selection relies on fairness: the distinction between what your property is price and what you owe.

Mortgage Course of

Rocket Mortgage’s web site and app body their utility course of in 3 ways: prepared to purchase, able to look, and able to discover charges.


Able to Purchase

The primary class will put you into Rocket Mortgage’s on-line mortgage utility. That is an in depth utility asking you in-depth questions on your funds. This utility requires a tough credit score verify.

Able to Look

If you happen to’re beginning your property search, Rocket Mortgage gives you a “pre-approval”, which is an official assertion from Rocket Mortgage saying how huge of a mortgage you can probably get stylish on preliminary data you present.

Some realtors might require this letter earlier than you’re employed with them within the early phases of your property search. Pre-approvals don’t require a tough credit score verify.

Preliminary Charge Analysis

The ultimate possibility is to get a fundamental set of mortgage quantities stylish on how a lot home/month-to-month funds you possibly can afford.

This utility could be very restricted as a result of the house worth and month-to-month cost tasks are common. Additionally, it received’t require a credit score verify.

These are very tough estimates and probably received’t replicate the precise mortgage you get from Rocket Mortgage.

Utility Assist

You possibly can attain out to Rocket Mortgage customer support if in case you have questions:

  • By cellphone: (855) 207-9072
  • By electronic mail: [email protected]
  • By chat/screen-sharing

Having assist obtainable inside seconds is a wonderful good thing about utilizing Rocket Mortgage. There are essential questions on revenue, debt, and different monetary elements that you must reply precisely to make your utility go easily.

When you’re achieved along with your utility, Rocket Mortgage will assign you an account specialist that will help you by means of your utility.

Your mortgage officer will provide you with a warning of vital deadlines, too: dwelling inspection, appraisal, earnest cash, and so forth.

Lastly, self-employed candidates must discuss with a mortgage specialist over the cellphone relatively than doing a web-based utility. They’ll ask you questions and clarify to you the

Evaluation of Buyer Evaluations

Clients have left intensive suggestions about their experiences with Rocket Mortgage right here on our web site. The corporate has a median score of 4.5-stars, with 88% of reviewers indicating that they’d suggest Rocket Mortgage to a pal.

Widespread Compliments:

  • Account representatives had been pleasant {and professional}
  • The mortgage course of was simple
  • Glorious communication
  • Digital utility and uploads made the mortgage course of simple

Widespread Complaints:

  • “On-line” course of required cellphone calls
  • Poor communication with an account specialist
  • Pushy preliminary interactions with account specialists
  • Delayed time limits

These summaries of excellent and undesirable evaluations come within the context of a ten:1 good-to-bad evaluate ratio. So, whereas the undesirable evaluations may cause worry, the proportion of the great to undesirable evaluations signifies you’re very more likely to have a superb expertise with Rocket Mortgage.

One other vital factor to notice is that the great evaluations spanned each dwelling purchases and mortgage refinances, which suggests the corporate’s customer support is constant throughout a number of merchandise. You’ll most likely get the identical degree of therapy whether or not you’re shopping for a house or refinancing a mortgage.

The wonderful evaluations Rocket Mortgage receives on HighYa corroborates Quicken Loans’ perennial standing as the highest mortgage originator (lender who offers mortgages on to consumers/householders) within the J.D. Energy U.S. Major Mortgage Origination Satisfaction Examine.

The examine relies on an impartial investigation of experiences and suggestions from precise prospects.

The Backside Line

The corporate has a wonderful status for customer support. HighYa reviewers and J.D. Energy give the corporate wonderful rankings.

Rocket Mortgage’s on-line course of makes making use of for a mortgage easy and environment friendly. You possibly can add paperwork by means of your on-line account and get notifications about vital deadlines.

Rocket Mortgage’s YOURgage offers you a number of time period lengths. If you happen to’ve obtained the monetary means to make the most of this program, it can save you appreciable cash by paying off your mortgage sooner.

The draw back to utilizing Rocket Mortgage is that, normally, you’ll obtain Rocket Mortgage’s greatest fee and their greatest fee isn’t at all times going to be the most effective fee in the marketplace.

You’d need to get quotes from a number of lenders to learn the way good of a deal you’re getting from Rocket Mortgage.

Lastly, Rocket Mortgage has restricted refinancing choices. They don’t present dwelling fairness strains of credit score, nor do they supply dwelling fairness loans.

So, when you’re somebody who desires to take out an equity-based line of credit score with out refinancing your property, Rocket Mortgage isn’t the best choice.


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