April 10, 2021

Mortgage Help | Federal Housing Finance Company

​FHFA is carefully monitoring the coronavirus nationwide emergency’s impact on the housing finance market and continues to replace insurance policies and steering to make sure its regulated entities – Fannie Mae, Freddie Mac (the Enterprises), and the Federal House Mortgage Banks (FHLBanks) – are fulfilling their mission of offering market liquidity throughout this troublesome time.

We now have gathered assets and data under, together with the most recent actions by FHFA, that present steering for lenders, servicers and others who straight help owners and renters adversely impacted by COVID-19.

​​As a monetary regulator, FHFA is just not in a position to provide direct help or discipline particular person inquiries from renters, landlords, or debtors. FHFA encourages anybody going through financial hardship on account of COVID-19 to instantly contact their landlord or mortgage servicer (the corporate they ship their mortgage funds to), to see in the event that they qualify for cost aid.

In case you’re involved about the right way to pay your mortgage or hire on account of COVID-19, go to
cfpb.gov/housing for info on what to do now, and what your choices are for mortgage and hire cost aid. ​

Assist For Householders

Contact your mortgage servicer (the corporate the place you ship your month-to-month funds) as quickly as potential to allow them to learn about your present circumstances. The phone quantity and mailing deal with of your mortgage servicer ought to be listed in your month-to-month mortgage assertion. 

When you’ve got bother catching up on the finish of this non permanent aid interval, further help could also be obtainable. You aren’t required to repay missed funds . 

  • In case you are unable to repay your missed funds and might afford to pay the next month-to-month mortgage cost for a time frame, you could be eligible for a reimbursement plan which lets you repay overdue quantities over a time frame.
  • In case you can afford to renew your month-to-month mortgage cost you could be eligible for a cost deferral which places your missed mortgage funds and places them right into a cost due on the sale, or refinancing of the house, or the top of the mortgage.
  • When you’ve got a sustained discount in earnings and are unable to afford your common month-to-month mortgage cost, you could be eligible for a mortgage modification which modifications the phrases of your mortgage to allow an inexpensive cost.

Servicers will attain out to you about 30 days earlier than your forbearance plan is scheduled to finish to find out which help program is greatest for you at the moment. Work along with your servicer to find out which possibility you might be eligible for.


Assist For Renters

Renters dwelling in a property financed by Fannie Mae or Freddie Mac (use the “mortgage lookup” instruments for Fannie Mae
right here or Freddie Mac
right here to search out out) are coated by a short lived eviction moratorium. Renters are nonetheless anticipated to pay their hire throughout the eviction moratorium interval, if they’ll. These experiencing monetary hardship ought to attain out to their landlord to debate their scenario and potential options. 

You even have entry to their respective Catastrophe Response Networks. These networks provide assist from HUD-approved housing counselors, akin to a personalised restoration evaluation and motion plan, monetary teaching and budgeting, and ongoing check-ins. Contact your property supervisor to see in case you are eligible. Fannie Mae’s renter hotline quantity is 1-877-542-9723 and Freddie Mac’s renter hotline quantity is 1-800-404-3097.

Study Extra
Incessantly Requested Questions on Enterprise help choices for owners and renters impacted by COVID-19 or
Info for Tenants in Rental Properties With a Fannie Mae or Freddie Mac Mortgage.


Watch out for Scams

Fraud Alert

Throughout instances of disaster, there may be an elevated threat of scams and fraud. Defend your self by asking questions, studying the supplies offered to you, and avoiding any solicitations requiring up-front money funds. In case you suppose you’ll have been a sufferer of a rip-off and your considerations with Fannie Mae, Freddie Mac, or a Federal House Mortgage Financial institution contain fraud, please contact the FHFA Workplace of Inspector Normal (FHFA OIG) at 800-793-7724 or go to the FHFA OIG’s web site​.

View the
Coronavirus-Associated Fraud Prevention Suggestions and Sources for Debtors, Renters, and the Mortgage Trade for extra info.​

Trade Sources

FHFA Bulletins

FHFA Extends COVID-19 Forbearance Interval and Foreclosures and REO Eviction Moratoriums (2/25/2021)
FHFA Additional Extends COVID-Associated Mortgage Flexibilities (2/10/2021)
FHFA Extends Foreclosures and REO Eviction Moratoriums and COVID Forbearance Interval (2/9/2021)
FHFA Extends Foreclosures and REO Eviction Moratoriums (1/19/2021)
FHFA Additional Extends COVID-Associated Mortgage Flexibilities (1/14/2021)
FHFA Extends COVID-19 Multifamily Forbearance Via March 31, 2021 (12/23/2020)
FHFA Additional Extends COVID-Associated Mortgage Flexibilities (12/10/2020)
FHFA Extends Foreclosures and REO Eviction Moratoriums (12/2/2020)
FHFA Additional Extends COVID-Associated Mortgage Flexibilities (11/13/2020)
Short-term Coverage Permitting Buy of Certified Loans in Forbearance Prolonged (11/12/2020)
Short-term Coverage Permitting Buy of Certified Loans in Forbearance Prolonged (10/21/2020)
FHFA Additional Extends COVID-Associated Mortgage Flexibilities​ (10/19/2020) 
FHFA Additional Extends Shopping for Loans in Forbearance & COVID-Associated Mortgage Processing Flexibilities (9/24/2020)

FHFA Additional Extends Shopping for Loans in Forbearance & COVID-Associated Mortgage Processing Flexibilities (8/26/2020)
Hostile Market Refinance Price Implementation now December 1  (8/25/2020)
Multifamily Property Homeowners in Forbearance Now Required to Inform Tenants of Eviction Suspension and Tenant Protections (8/6/2020) 
Responsibility to Serve Changes in Response to the COVID-19 Pandemic (7/22/2020)
FHFA Extends COVID-Associated Mortgage Processing Flexibilities for Fannie Mae and Freddie Mac Prospects Via August (7/9/2020)
FHFA Supplies Tenant Protections (6/29/2020)
FHFA Extends Foreclosures and Eviction Moratorium; Mor​atorium applies to Enterprise-backed mortgages (6/17/2020)
FHFA Makes Translated COVID-19 Sources Accessible in Six Languages; COVID-19 Servicing Scripts and Mortgage Help Software translations now obtainable (6/16/2020)

FHFA Extends COVID-Associated Mortgage Processing Flexibilities for Fannie Mae and Freddie Mac Prospects Via July (6/11/2020)
FHFA Declares Refinance and House Buy Eligibility for Debtors in Forbearance (5/19/2020)
FHFA Extends Foreclosures and Eviction Moratorium;  Moratorium applies to Enterprise-backed mortgages (5/14/2020)
Enterprises to Provide Fee Deferral as a New Compensation Possibility for Householders in COVID-19 Forbearance Plans (5/13/2020)
CFPB, FHFA, & HUD Launch Joint Mortgage and Housing Help Web site for People Impacted by COVID-19 (5/12/2020)
FHFA Extends Mortgage Processing Flexibilities for Fannie Mae and Freddie Mac Prospects ​(5/5/2020)
FHFA Declares Instruments to Assist Renters Discover Out if They’re Shielded from Eviction (5/4/2020)
“No Lump Sum Required on the Finish of Forbearance” says FHFA’s Calabria​ (4/27/2020)
FHFA Helps Small Enterprise by Permitting Federal House Mortgage Banks to Settle for Paycheck Safety Program Loans as Collateral (4/23/2020)
FHFA Declares that Enterprises will Buy Certified Loans in Forbearance to Preserve Lending Flowing (4/22/2020)
FHFA and CFPB Announce Borrower Safety Program (4/15/2020)
Ready Remarks of Dr. Mark A. Calabria, Director of FHFA, at Monetary Stability Oversight Council (FSOC) Principals Assembly (3/26/2020) 
FHFA Strikes to Present Eviction Suspension Aid for Renters in Multifamily Properties (3/23/2020)
FHFA Directs Enterprises to Grant Flexibilities for Appraisal and Employment Verifications (3/23/2020)
FHFA Authorizes the Enterprises to Assist Extra Liquidity in the Secondary Mortgage Market  (3/23/2020)​
FHFA Suspends Foreclosures and Evictions for Enterprises Throughout Nationwide Emergency (3/18/2020)
​Assertion from FHFA Director Mark Calabria on Coronavirus (3/10/2020)

Enterprise Sources

For a listing of assets obtainable for owners and renters, single- and multifamily Lenders/Servicers, and the most recent Enterprise bulletins go to the
Fannie Mae and
Freddie Mac web sites.


Federal House Mortgage Financial institution Member Sources 

See hyperlinks under for bulletins and assets from the FHLBanks:​

Current Information

Video: FHFA Director Discusses Forbearance (4/6/2020)
DS5: Contained in the Trade

Video: President Trump, state leaders take steps to guard owners amid COVID-19 pandemic (4/4/2020) 
Fox Enterprise

Chief regulator says mortgage bailout is ‘on the dignity system’, pleads with debtors to be sincere (4/1/2020)

Landlords, tenants face monetary pressure amid coronavirus  (3/31/2020)
Yahoo! Finance

No cash for hire or mortgage? Right here’s what to do. (3/28/2020)
The Washington Put up

FHFA’s Calabria Does not See Virus Affecting Fannie, Freddie Conservatorship Exit  (3/25/2020)

The U.S. Orders A Break On Mortgage Funds. What Does That Imply? (3/22/2020)

Chief mortgage regulator engaged on plan for potential spike in delinquencies from coronavirus (3/17/2020)

Different Authorities Sources

The Division of Housing and City Growth
For additional details about your FHA-insured mortgage, contact the Nationwide Servicing Heart at 877-622-8525. For different questions, contact the FHA Useful resource Heart at 800-CALL-FHA (5342). For a listing of HUD-approved housing counselors, go to:
www.hud.gov or name 800-569-4287. 

The Division of Veteran Affairs
Veterans who’ve questions relating to their residence loans ought to contact VA’s residence mortgage program toll free quantity, 877-827-3702, to talk with a Mortgage Technician.

Veterans whose houses have ever been modified with VA Specifically Tailored Housing grant funds, also needs to contact VA at 877-827-3702 to talk with our workers.

The Client Finance Safety Bureau
The Client Finance Safety Bureau (CFPB) is dedicated to offering shoppers with up-to-date info and assets to guard and handle their funds throughout this troublesome time because the scenario evolves. View the
CFPB Information to Coronavirus Mortgage Aid Choices  or go to

Date final up to date:  February 10​, 2021​​​​​​​​​​​​​​​